Frequently Asked Questions

My Account

• How do I sign up for ecomdash?
• How do I reactivate my ecomdash account?
• How to update my billing information?
• Are any limitations placed on Trial Accounts?
• During trial, do I have access to the FBA feature?
• How do I cancel my account?

Ecomdash Information

• Introducing the ecomdash Community!
• How is time displayed in ecomdash?
• Business Insights Broken Down
• Do I have to download a program on my computer?
• Where is ecomdash located?
• Is ecomdash cloud based?

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Support

• ecomdash Support
• Submitting Support Tickets
• Does ecomdash offer live chat?
• How can I disable the live chat button?
• Does ecomdash offer phone support?
• Ecomdash IP Addresses

ecomdash API

• Getting Started with the Ecomdash API
• Do you have an API that we can integrate with?