How to Cancel a Sales Order

If the Sales Order is already in a Complete status, the Order must be Reprocessed before it can be cancelled.

1. Navigate to Orders >  Paid 
2. Click Actions> Cancel
3. Cancel multiple Orders by selecting the check-box next to each Order, then click Bulk Actions> Mark as Cancelled
   
4. The Order has now been Cancelled in ecomdash. Inventory levels will be adjusted based on your Order Cancellation Rules. Be sure to also Cancel the order on the originating storefront.