When integrating your storefronts or setting up FTP feeds with ecomdash you may find the need to white-list our IP addresses to ensure ecomdash is able to access the site and make necessary updates to quantities, listings, and sales orders. White-listing is often the solution for error messages that mention "unauthorized" or "forbidden". The process of white-listing will usually be completed by your site host or admin.
Below is a list of our IP addresses that you would need to be white-listed.
If you have white-listed the above IP addresses and continue to run into an error you believe this should have solved, please reach out to us by emailing [email protected] and we would be happy to assist you.