When integrating your storefronts or setting up FTP feeds with ecomdash you may find the need to safelist our IP addresses to ensure ecomdash is able to access the site and make necessary updates to quantities, listings, and sales orders. Safelisting (formerly known as "white-listing") is often the solution for error messages that mention "unauthorized" or "forbidden". The process of safelisting will usually be completed by your site host or admin.
Below is a list of IP addresses that should be safelisting;
51.8.73.214
168.62.179.36
168.62.179.64
168.62.181.246
168.62.176.235
168.62.180.173
20.115.46.156
104.45.177.54
40.121.223.188
40.71.45.187
13.92.112.185
13.82.216.22
52.170.116.214
52.168.87.127
52.170.232.106
40.121.147.20
40.71.215.124
13.82.194.194
52.179.98.152
40.71.213.119
13.90.207.229
104.211.55.75
40.85.190.118
52.168.140.118
104.211.10.19
104.211.33.226
23.100.27.235
52.186.30.47
137.135.83.155
40.117.236.25
40.80.149.43
52.168.87.127
52.234.229.230
40.87.46.171
52.188.16.154
If you have safelisted the IP addresses and continue to run into an error you believe this should have solved, please reach out to us by emailing support@ecomdash.com and we would be happy to assist you.
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