Release Notes: 05/31/2018
With each software release, our team strives to continually grow our product to fit your needs. As you can see, many of these additions were selected from our Feature Request section where our users have been posting their feedback on the software.
We want you to be able know what we are changing, so here is your inside scoop to all things new and improved with ecomdash this month!
- The Listing tab has been removed in order to better consolidate listing information. Listings can now be drafted and accessed directly from the Storefronts tab. The Global Listing fields have also been moved into the Details tab.
- In an effort to make listing products faster and easier, we have added a new feature called Listing Profiles. This allows you to create various defaults for each storefront that you can then apply to a product to automatically fill out listing fields. For more information on how to take advantage of this new tool, click here.
- We also added some improvements to the Unlisted Products page so that you can now create up to 500 drafts with one click or you can Publish the listings directly from this page and skip the Draft step all together.
- Nearly all listing error messages have now been translated by our support team to better communicate the issue and how to fix it, helping save you time and frustration.
- You can now submit listing revisions for all listings with updated price with the click of a button by using our Listing Revisions Needed filter in Active Listings.
Seller Fees (eBay & Amazon): Fees associated with sales from your eBay and Amazon accounts will now be brought into ecomdash where you will be able to view them from the new Seller Fees tab within each order. Click here for more information on Amazon and here for more info on eBay fees.
GTIN Support: Users can now submit listings to Walmart and Jet using GTIN.
Purchase Order enhancement: If you reorder items on a regular basis from the same supplier, you can now take advantage of the Clone action within the Purchase Orders page to copy existing PO's into a new one. You can also now create products within a purchase order instead of having to create the item first and then create the PO.
Return Labels: For orders that were shipped from within ecomdash via USPS, Return Labels can now be generated. Click here for more information.
EBay Motors Parts Compatibility: Parts Compatibility can now be defined within ecomdash when submitting listings to eBay. Click here for more information.
Internal Transfers enhancement: A few updates to the Internal Transfers feature now allow users to transfer products between warehouses even if they have different SKU’s. This functionality opens up the possibility for users to properly transfer kits between their own warehouse and FBA. Click here for more information.
Order routing to FBA enhancement: Ecomdash can now route orders with Kits to FBA for fulfillment. The components of the kits will be broken out and their SKU’s will be passed to FBA requesting to be shipped.
Customizable Pick List: Pick Lists can now be customized under Settings > Shipper Setup > Pick List Settings.
Import/Export Feed Scheduling: Users can now pick specific times in which they want ecomdash to pull a file from an FTP site or push a file to an FTP site. You can read more information on setting up inventory feeds here.
Expanded Manual Import/Export Row Limits: Users can now upload/export a file with up to 100,000 rows, 4X more than previously available.
Product Analytics Tab: A new tab has been added to product details allowing you to quickly see sales information for the product without having to generate a full report.
Thank you for all the feedback.
Carla, the shipping cost information is absolutely something we want to add to the Active Listings page in a future update.
Jacob, the changes made to the listing tool in ecomdash were designed to remove some of the steps previously required. We would be happy to hear more in regards to the issues you are experiencing.
I still feel that Ecomdash is extremely bulky. I do not understand why I have to click through multiple pages to make listing for each storefront. It takes me so long to enter a single product.
It would be helpful if all of the storefronts were on one page with a few simple fields to fill out. In my case price, sku, condition.
The inventory manager that I currently use does this. From one page I can set the price and condition of a single sku for multiple storefronts including Amazon and Ebay and then with one click the items are published.
I feel like Ecomdash has a lot of potential but at least for me (I sell media related items) it take way to long to list a single item. Currently using Ecomdash it takes approx 15 minutes for me to get one item listed on Ebay, Amazon, my POS (vend) and my webstore (shopify). With my current inventory manager I can list all of this in 15-20 secords.
Maybe I am not using the inventory manager correctly?
It is odd that I first list to an inventory manager to build the product and then I have to go to a listing manager to publish for each storefront. Again I could be just doing this incorrectly but to me this leaves lots of room for errors, mistakes and items that just do not even actually get listed. I have over 50,000 skus so its important on my end to have the process as streamlined as possible.2
Very excited for this. Looking forward to giving it a try.1
I dont think this new listing workflow helps. If anything I think it makes it even more difficult. Too many pages to navigate to to get something listed.
Not a fan1
OMG so happy about the fixes to sending kits to FBA, and FBA internal transfers. Scratch off a few of those pesky workarounds. Keep up the good work!1
I would still like a global inventory quantity update. Amazon seems to have quantities listed that are not correct and we have 2000 listings with them! Takes WAY too long to update those.1
Ben - Thank you! Great changes and great communication! Tell the team congratulations and keep up the good work!1
Hi, thank you for adding the submit all listing revisions button to update pricing. There is an issue with it. When you push it, it submits any listing that it thinks needs a revision. I think it would be better if it submitted all the revisions for what is filtered. If no filter is set, then it can submit everything. For example, if you filter active listings by Amazon store and Widgets tag, and you come up with 5 pages of listings. Submit all listing revisions should only submit the revisions for those 5 pages rather than every listing for every store. This messes with repricing software that is used for Amazon and eBay for me. Also, I agree with the listings workflow now making it more difficult. Before, at the product level, you would be able to edit listing requirements without creating a draft listing. For instance, you are unable to edit certain fields once a draft is created. Before, everything could be edited prior to creating a draft. Also, on the Import/Export feeds formats, you are no long able to edit the column number since the ABC etc was added. The letters for the columns is much better, but it would be nice to be able to add a new attribute, but edit the Z to an A for example rather than having to click the up button multiple times. Before, you could just edit the number by clicking on it. There is also still an issue with Walmart listings. It fails most of the time when you just try to submit a price. It also is not downloading all listings from Walmart. I upload them manually to Walmart so they don't fail, but ecomdash is not importing all of the new ones. With all that said, I really appreciate the addition of the new features! It's nice to see that you are taking suggestions to heart from us! Thank you!1
Hi Broc Curry, perhaps you can set up a call with ECD support / Ben Rorick to go over this issue. This is one of many things that are currently / have been discussed for years regarding ease of work flow, and the ever complicated nature of the user interface / functionality. I basically use ECD as a multi-channel inventory manager for quantities on multiple marketplaces and nothing else, and I still have over sells, inaccurate quantities, etc etc etc. For the price, it (barely) does what I need, but it continues to frustrate. It is so easy to look at / incorporate some elements of what other companies are doing successfully, but it just doesn't seem to happen. It is usually 'here is a step forward for you guys', and then we have to take 1.5 steps back. Yes, we may get added functionality, but many times it causes a lot more time / energy to work with it, or other issues are caused by using it.
I have seen this several times in the past when the founders of a company reach their max ability to contribute to the product they initially created, and then it is time to bring on other people who can bring the platform to the next level. There are some serious UX / UI needs for ECD, and I believe it is time to hire someone from the outside who can take it to the place it needs to be in the name of usability. Just look at the light blue / white font combo on the buttons. This is a terrible combination, but was lauded as an improvement for the end user. I have seen several redesigsn over the years, and none of them look good. I tested out platforms before coming to ECD years ago that had a refined and modern look / feel. Back to what is currently in place. Who came up with this? Who tested it with users? Who is keeping this in place? How long will it take for feedback to be rendered in order to be motivated to make the changes needed? Just look at the feedback in shopify, one of the largest platforms in the world. Many of the reviews are recent and they are consistent: https://apps.shopify.com/ecomdash - this is a very constructive resource. They didn't come to ECD to post feedback, they put it on shopify. Is anyone at ECD reading this / making changes based on it?
I say all of this this not because I am against ECD. To the contrary, I have been here for many years and want ECD to be the best. I would pay more to achieve that, gladly. Yes, I am frustrated, and sadly, I am losing hope and faith that what is needed will happen. ECD, can something be done? Do you need a higher monthly fee to get there? Let me know. At this point, I will do anything to achieve my desired goals with you.1
I was looking forward to see the shipping cost on Active Listings, :(0
hope the tall rows are temporary with it showing the Amazon logo and Amazon link making less orders fit per page. Also seems the icons would be better on the left hand side could nest right under the view link0
I Cannot select ebay condition therefore cannot list anything new. Also ebay categories are missing. Seems categories Start w Computers/Tablets & Networking I sell in Clothing (45246,155189). I tried with Chrome and Firefox.
Also when you clone a product the main image on the left covers the new product Data fields.0
Thank you for reaching out! Our tech team is investigating these issues for you now. Moving forward, if you run into any similar issues please reach out to firstname.lastname@example.org so that we can get a ticket created which also gives us the ability to quickly reach out once a fix has been implemented.
It just seems like ECD gets more complicated, things get moved around, instruction sets are lacking, etc. Beyond frustrating, and now because things only get more involved, a lot of time have to be put into figuring out how to use the things that are supposed to make my life easier / quicker. On hold for a support window now.0
We would be happy to hear specific feedback regarding the recent changes to the software. You can schedule a call with us by clicking the question mark icon in the top right, email us at email@example.com, or you can chat with us by clicking the green Support button within the software.
So I just finished my support chat, and 2 things. It confirmed that the instruction set that I was trying to follow wasn't clear, and I was told that a future update is coming to allow the bulk upload of changes regarding todays particular issue to be made through a spreadsheet.
I have been banging the drum to ECD for years now that I, and I am sure, many others, do not want to have to manage everything via spreadsheet! This is incredibly tedious, and it would be nice if more features / functionality were made available in a straight forward manner, via the web interface. It really doesn't have to be this complicated!0
We apologize for any confusion but the bulk edit feature that will allow you to assign Listing Profiles to products in bulk with actually be within the UI, not via csv file. Again we apologize for the misinformation and we appreciate you reaching back out.
Ecomdash rocks. I am so impressed how you guys and girls continue to scale this platform and add new feachers.0
heres to hoping things get a little easier in this weeks release0
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