When selling on Amazon, handling time must be defined for each listing. In ecomdash, handling time is called "Lead Time to Ship" and can be edited within the product details page. Lead time to Ship is sent from ecomdash to Amazon on every inventory sync that occurs. If this field is not populated in ecomdash, Amazon will use the default Handling Time defined within your Seller Central Account.
To set or edit Lead Time to Ship
- Navigate to Inventory > Inventory Management
- Click view next to a product
- Shipping Lead Time is found under the Shipping Information section
It can also be set in bulk using a csv file upload. Click here for more information on loading a csv file into ecomdash.