If you have a supplier that will be providing you their fulfillment data such as carrier used and tracking information, you can create the import format so that this can be automatically fed into ecomdash and then ecomdash will move the orders to shipped and post the tracking data on your sales channels.
To configure your fulfillment data import:
- Go to Settings > Warehouse Setup > Warehouse Details (the binoculars icon)
- Once you are in the warehouse details, click on Import Format tab
- This screen works similarly to the inventory import format where you will see a dropdown that contains the sales order related data fields. You will want to select the field you want to include in your import from your supplier. If your supplier has provided you a template that they will be delivering the data in, you will want to use that to design the feed.
Ecomdash uses the attribute Ecomdash ID to match the order we pass out to your dropshipper with the fulfillment data they return. You will want to include ecomdash ID in your export to warehouse and ensure your supplier includes it in their file back to ecomdash.