Ecomdash offers free support to all customers through phone, email and live chat during regular business hours.
Phone: Consults with a Product Specialist can be scheduled within the software by navigating to the question mark icon in the top right and clicking Schedule a Call.
Chat: Chat can be initiated within ecomdash by clicking the green support button at the bottom right of the page. It is available from 9:30 AM to 4:30 PM EST.
General Support Hours:
9am - 5pm EST
Closed Major Holidays
Critical Incidents are Monitored 24/7
If you need to submit a Support Ticket, this guide contains useful information.