Within ecomdash, you can cancel a shipping order by navigating to:
- Orders > Shipping Management > Unshipped Orders.
- When in the Unshipped Orders screen, select the order you want to remove and click the red X.
If you click the red x to cancel the shipping order, this will move your order back to the sales order module. To view your order after cancelled, navigate to Orders > Order Management > Paid ready to ship.