How to cancel a shipping label?

Once you generate a shipping label for your order, you can cancel the label at anytime to receive a refund within your shipping account: 

1. Navigate to Shipping Orders -> All Shipping Orders

2. Find the order you would like to cancel the label for

3. Using the binoculars icon, click into the shipping order

4. Navigate to the 'Print Shipping Labels' tab 

5. Click the red x to cancel the label. This will generate a refund on your shipping account 

Was this article helpful?
0 out of 0 found this helpful