Once you generate a shipping label for your order, you can cancel the label at anytime to receive a refund within your shipping account:
1. Navigate to Shipping Orders > All Shipping Orders
2. Find the order you would like to cancel the label for
3. Click actions to the right of your order > view
4. Navigate to the 'Manage Labels' tab
5. Click the red x to cancel the label. This will cancel the label and initiate a refund from your shipping service if you have pre-paid for the label
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