Reprocessing Sales Orders to be cancelled?
- Go to Orders > Order Management > All Sales Orders.
- Select the check box for the order(s) that you wish to reprocess and click the blue Reprocess button.
- This will move the order from a status of Complete or Cancelled Status to Paid.
- The order will now be visible under Orders > Order Management > Paid - Ready to Ship. From here, you may cancel the order or create a shipping order.