Typically if a sync is not working there are some common setup issues. Can you please confirm the following:
- Can you confirm if you open up the product detail screen for the SKU’s below that on the Storefront tab? – the reference ID for each sales channel matches the correct SKU
- Can you confirm on the sales channel itself (eBay/Amazon, etc) that the Custom Label or Merchant SKU is setup to match the ecomdash SKU?
- Can you confirm you have turned on Auto Sync for the product and you see a blue icon next to the SKU?
- If you click on the movement tab within the product detail screen, do you see transactions that have occurred since you enabled auto sync that would have triggered a sync?
- If you go to the inventory management list screen and select the product and take the “Sync inventory” action does that push update the sales channel?